Privacy Policy

Information we collect

• Account and profile: your email (including an Apple private relay address), sign-in identifiers, optional display name, username and profile information you provide, such as your biography, interests, skills, location and photos.
• Age eligibility: confirmation that you are at least 16. New accounts do not need to provide a date of birth.
• Community activity: posts, photos, comments, appreciations, follows, messages, event participation, volunteering applications and information you provide when managing or verifying a community page.
• Karma and rewards: balances, transfers, contributions, purchase references and redemption records. Card payments are handled by Stripe; Karming does not collect your full card number in its own forms.
• Safety and support: reports, blocks, moderation records, deletion requests and correspondence with support.
• Technical information: authentication sessions, network and service logs, and app-update information such as device identifiers, platform, operating-system version, installed app version and IP address. Push registration details are used if you enable supported push notifications.

How we use information

We use this information to provide accounts and community features, connect you with activities you choose, manage Karma and rewards, deliver invitations and account communications, maintain app updates, respond to requests and prevent abuse. Karming does not sell personal information or use behavioural advertising to rank your feed.

What other people can see

Your profile visibility settings and the audience of the feature you use affect who can see your activity. Public posts and page content can be viewed by others. Organisers receive the information needed to handle your applications or participation; partners receive relevant redemption information. Direct messages are available to their participants, and authorised administration may access information when needed to operate the service or investigate reports.

Karma wallet balances and transaction history are not public leaderboards. Uploaded profile and feed images may be served through public media links. Making a profile private does not revoke a media link someone already has.

Service providers and sharing

We use service providers to operate Karming, including Supabase for accounts, database and media storage, website hosting infrastructure, Resend for invitations, Stripe for payments and Capgo for mobile updates. Sign-in and mobile platform providers process information when their services are used. Providers may process information in countries outside your own.

We may share relevant information when needed to meet legal obligations, handle disputes, prevent fraud or protect people and the service. We limit sharing to the purpose involved.

Storage and security

We use access controls and encrypted connections to protect information. Your device stores session information so you can stay signed in. No system can guarantee absolute security; keep your device and account credentials secure.

We keep information while needed to provide Karming and for applicable legal, accounting, dispute-resolution and security purposes. Limited transaction and audit records may remain after deletion. Backup copies may remain until their normal expiry.

Your choices and requests

You can edit your profile, change privacy and notification preferences, and block or report accounts within Karming. Device settings control permissions such as notifications. To request access to, correction of or deletion of your information, contact info@brandpluss.com. We may verify account ownership before acting.

You can request account deletion in Settings or by email without installing the app. Verified deletion requests are completed within 30 days after account-owner verification; our response explains any information that must be retained.

Age, complaints and changes

Karming is intended for people aged 16 and over. Contact us if you believe an account belongs to someone younger. Send privacy concerns to our contact email so we can investigate and respond. You may also contact the privacy regulator that applies where you live.

We will update this page when our practices change and identify the latest revision date. Where appropriate, we will also notify you within Karming or by email.