Delete your Karming account

Request deletion in Karming

1. Sign in and open Settings.
2. Under Account, choose Request account deletion.
3. Read the confirmation and submit your request.

This records a deletion request and makes your profile private. It does not erase all your data immediately.

Request deletion without the app

Email info@brandpluss.com with the subject Karming account deletion request. Send it from your account email where possible, and include your username if you know it. You do not need to reinstall Karming.

We may ask you to verify that you own the account. Never send your password or sign-in codes.

What happens next

We complete verified deletion requests within 30 days after verifying the account owner. Deletion covers your sign-in account, profile details, uploaded personal media and associated personal content, except records that must be retained for the reasons below. We will confirm completion using your account or verified contact email.

Deletion ends access to your Karming account, including its wallet, activity and reward history. If you manage an organisation or business, tell us so we can resolve ownership of its shared page.

Records that may be retained

Limited payment, Karma transaction, reward-redemption, fraud-prevention and administrative audit records may need to be retained for legal obligations, accounting, dispute resolution or security. These are separate from your public profile. In our response, we will explain any applicable retention and its duration. Backups may retain copies until their normal expiry.

Content other people have copied or shared outside Karming cannot be removed by us. See the Privacy Policy for more about your information.